Solving Problems & Cultivating Organizational Excellence

through Strategic Management, Innovation & Optimization, and People Development

Let’s disrupt the status quo.

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They say the only sure things in life are death and taxes.

But there is also change.

If we aren’t changing,

if we aren’t continually evolving…

then we are stagnating.

This is where I can help:

in continually improving the status quo,

reevaluating where things are going, what you’re doing,
and how we can make things better.

I’m here to help solve your perplexing problems

and cultivate comprehensive organizational excellence.

Specialties

With over 15 years of experience across non-profit, commercial, and public industries, my work typically integrates three areas:

Strategic Management

[Re]defining organizational identity and strategic direction, and aligning infrastructure, practices, prioritization, and change initiatives to that vision.

Mission/vision/values

Organizational structure & operating model

Go-to-market strategies & strategic partnerships

Goals/objectives/OKRs & scorecard development

Strategic planning & prioritization

Growth plans

Innovation & Optimization

Shaping effective and efficient organizational structures, workforce alignment, processes, and tools to improve outcomes for all stakeholders.

Process Optimization

Operational Effectiveness & Efficiency

Tech Implementations

Change Management & Transformation

Cost Reduction

Complex Problem-Solving

People Development

Building high-performing teams
and fostering collective growth by developing org culture, group dynamics, and hard+soft skills.

Org Culture

Morale, Motivation, & Engagement

Empowerment, Feedback, & Candor

Intersectional Inclusivity

Psychological Safety

Conflict Resolution

Tailored Delivery Models / Engagement Modalities

Individual or Team Coaching (Strategic Advisory)

From a short-term series of strategy sessions to regularly-scheduled “power hours” to ad hoc deep dives, our session format and cadence are adapated to your needs.

I’m here to support your goals and adapt to your needs, whether you want a knowledgable soundboard or need a strong advisor to serve as a true strategic partner.

Special Projects (Strategy, Planning, & Implementation)

Delivering leading insights on the topics that your oganization needs, to your teams of 5 to 300+.

According to your goals and time boundaries, I will speak to your teams via keynote speech, informational seminar, or interactive workshop.

For even better team adoption and deeper message tailoring, we can plan a series of sessions, with built-in checkpoints and continually-developing content.

Group Development (Keynote, Seminars, Workshops)

Need help with a special initiative? I’ve got you covered. Whether you need someone to lead the strategizing and planning, or drive the implementation and effectiveness checks, I’ll make sure your change is a success.

Depending on your project and internal resourcing, I’m happy to lead your team, embed within your team, or own the bulk of the work.

Click here to read more about tailored engagements and services.

Consulting Process for Comprehensive Organizational Excellence

Want to make a BIG impact? Here’s my high-level process for widespread transformation.

1: Assess

Conduct a high-level assessment to gain a holistic understanding of overall work streams, processes, pain points, cultural impacts, and objectives.

2: Strategize

Develop an enterprise-wide transformation strategy to support strategic goals and opportunities.

3: Prioritize & Plan Roadmap

Balance impact, scope/LOE, dependencies, and client bandwidth to determine roadmap of strategic priority (urgency) and scheduling.

Plan scope, milestones, and timelines for first [set of] prioritized initiative[s].

4: Implement

Kick off individual projects according to prioritized roadmap.

5: Follow-Up / Effectiveness Check

Conduct high-level reviews at preset intervals to discuss enterprise-level updates, prioritization changes, and newly identified challenges or opportunities.

After each project, celebrate the realized benefits & update the overall roadmap.

Quick Spotlight

Over 15 years of improving management, operations, and programs across industry and org size.
Leadership roles in departments up to 150, and cross-functional leadership over larger matrixed teams.

Successful Across Industries

Startups

B2C Service Providers

B2B Service Providers

Finance

Government / Public

Non-Profits

Technical Sciences

Restaurant

Retail & Consumer Goods

Life Sciences / Biotech / Pharma

Successful Across Org Size & Growth Phase

Solopreneurs/startup leaders,

small companies of 3-15,

non-profits with more volunteers than staff,

midsize companies from 50-200,

and global organizations of 7,000+.

But you don’t have to take my word for it —

Here are a few real-life testimonials from other people:

  • Took my vision and made it a reality

    I [told a referral] the minute I met you I knew there was a connection. Once I started to talk to you on 1:1 I knew you were someone who just listened to what I wanted and needed...so important since most people dont know how to listen!

    You were able to quickly take my vision which was in my head only and put it down on paper. That combined with your research capabilities took my vision and made it a reality.

    It was as if you could reach into my head and search through those cob webs and pull out the info.

    You are a visionary!!

    - Elaine C., entrepreneur / independent B2C business leader

  • We are now much more efficient and better equipped to handle issues

    [Jen] prompted us to use new techniques in our management processes. We are now much more efficient and better equipped to handle employee toxicity and quality assurance issues!!

    — Terance R., manager of a regional technical services lab

  • listening to us...to create exactly what we wanted - and more!

    Jen Jesse was amazing to work with. Jen was good about listening to us brainstorm our ideas and taking all those ideas to create exactly what we wanted - and more! Her creativity with our ideas blew me away!!!

    She’s extremely patient with those of us who are not [tech] savvy. The training process was fantastic.

    Her detailed instructions made the transition go very smoothly for all the staff - those on site and off site (working from home). Jen made this a fun, joyful process. I heartily recommend her services!

    — Jeanmarie S, nonprofit office manager

  • Your brain works for so many different things! You have a skillset that a lot of people don’t have.

  • We could not be more satisfied...

    We could not be more satisfied with the quality of work, the speed with which it was completed, or the creative skill which Jen used... She made it easy for us and answered any and all of our questions promptly. It was a pleasure working with her and we would gladly do it again. I heartily recommend [Jen’s consulting services].

    — Russell B, nonprofit leader

  • someone who simply gets it and knows what she is talking about

    — Director of Quality in life sciences org

  • I strongly recommend her consulting services to all of my colleagues looking for a true professional.

    Jen has superior communication and organizational skills. She is skilled in dissecting information and providing a thorough yet concise analysis. She is highly self-motivated, creative, responsible, and intelligent. I feel blessed to have met her and I strongly recommend her consulting services to all my colleagues looking for a true professional. Thank you, Jennifer!

    — Amy G., Associate Broker, Realtor®

  • took the time to understand us

    Many thanks for the work that you did… I was especially impressed that you took the time to understand the way that we conduct our services.

    — Michael D, volunteer nonprofit leader

  • a truly fantastic leader who clearly genuinely cares

  • blew us away, and made my job so much easier

    [Jen] revised a complicated spreadsheet and process that has plagued our engineers for years, in a matter of a few days. The results blew us away, and made my job so much easier...

    — Dan G., lab technician

  • Brought us all together

    You brought a great deal of experience and professionalism to this team. You really brought us all together and moving in lock step.

    — VP of Quality at a life sciences org

Let’s Connect

Interested in working together? Please fill out this brief this form to send me a direct note. I’ll be in touch right away, and we can have a quick conversation to determine best fit and next steps.